atEvent Knowledge Base
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General FAQs

Frequently asked questions

  • What is atEvent?
  • Where do I log in to atEvent Central?
  • Does the mobile app work offline?
  • Do you provide product training?
  • Who owns my atEvent data?
  • Why can't I see my event in the app?
  • How do I reset my password?
  • Why do I not have any events listed in the app?
  • What if I scan a QR Code/Bar Code using the Business Card Scanner tab?
  • I have Internet connection. Why are cards pending?
  • What happens if I scan the business card and the QR Code for the same attendee?
  • Can one prospect be scanned multiple times?
  • Why is badge scanning not working?
  • What if my camera is blacked out?
  • If I am prompted to retake the business card photo, do I have to re-enter the topics and follow-up actions?
  • What mobile devices does the atEvent app support?
  • Which browsers does atEvent support?
  • atEvent domains and IP addresses to whitelist
  • Will atEvent be able to scan badges at my events?
  • What is a Developer’s Badge Kit (API Kit)?
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Categories

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  • How To
  • Company Settings/ My Profile
  • Creating & Managing Events
  • Managing Leads
  • Integration Guides
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  • General FAQs
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  • New Features
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