FAQs - Scanning/Troubleshooting
Frequently asked questions on troubleshooting scanning issues.
- Why can't I see my event in the app?
- How do I reset my password?
- Why do I not have any events listed in the app?
- What if I scan a QR Code/Bar Code using the Business Card Scanner tab?
- I have Internet connection. Why are cards pending?
- What happens if I scan the business card and the QR Code for the same attendee?
- Can one prospect be scanned multiple times?
- Why is badge scanning not working?
- What if my camera is blacked out?
- If I am prompted to retake the business card photo, do I have to re-enter the topics and follow-up actions?