atEvent Help Center
Go to atEvent Central
FAQs
Central Portal: Getting Started
Overview
Company Settings
Creating & Managing Events
Leads: View, Edit, & Sync
Integration Guides
Event Analytics & Intelligence
Mobile App: Getting Started
Getting Started
How To
Troubleshooting/FAQ
New Features & Release Notes
New Features!
atEvent Central Release Notes
atEvent for iOS Release Notes
atEvent for Android Release Notes
Privacy & Consent (GDPR, CCPA)
Marketing Consent
Contact Us
FAQs
General Information
Badge Scanning and Lead Retrieval Integrations
System Requirements
Troubleshooting
COVID-19
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atEvent Help Center
FAQs
Central Portal: Getting Started
Overview
Company Settings
Creating & Managing Events
Leads: View, Edit, & Sync
Integration Guides
Event Analytics & Intelligence
Mobile App: Getting Started
Getting Started
How To
Troubleshooting/FAQ
New Features & Release Notes
New Features!
atEvent Central Release Notes
atEvent for iOS Release Notes
atEvent for Android Release Notes
Privacy & Consent (GDPR, CCPA)
Marketing Consent
Contact Us
FAQs
General Information
Badge Scanning and Lead Retrieval Integrations
System Requirements
Troubleshooting
COVID-19
FAQs
General Information
What is atEvent?
Where do I log in to atEvent Central?
Does the mobile app work offline?
Do you provide product training?
Who owns my atEvent data?
See more
Badge Scanning and Lead Retrieval Integrations
Will atEvent be able to scan badges at my events?
What is a Developer’s Badge Kit (API Kit)?
How much does badge scanning cost?
Does atEvent support NFC?
System Requirements
What mobile devices does the atEvent app support?
Which browsers does atEvent support?
What are the atEvent domains and IP addresses to whitelist?
Troubleshooting
Why can't I see my event in the app?
How do I reset my password?
Why do I not have any events listed in the app?
What if I scan a QR Code/Bar Code using the Business Card Scanner tab?
Where do I get my login?
My internet connection has full bars. Why are my cards still pending?
What happens if I scan the business card and the QR Code for the same attendee?
Can one prospect’s record be scanned multiple times?
Why is badge scanning not working?
What if my camera is blacked out?
See more
COVID-19
COVID-19 CEO Statement: Our Commitment to You
