Log In to the Mobile App

How to log in to the mobile app, how to reset my password, locked out, cannot log in

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Logging In

  1. Open the atEvent app
  2. Enter your user credentials:
  • Select the ‘Keep me logged in’ checkbox before logging in
  • Select the ‘Login’ button
    (Data connection required)
  • After a successful login, the app will work online or offline

 

Reset Password

  1. Open the atEvent app
  2. Select ‘Forgot Password?’
  3. Check your email inbox for a ‘Reset Password’ email (sent via noreply@at-event.com)
  4. Click the link within the email to create a new atEvent password
  5. Type in your new password twice (make sure your password has at least 8 characters and is consisting of upper and lowercase, and at least 1 special character) and submit
  6. Now you may log into the mobile app with your credentials (email address & password)

 

Note to admins: atEvent Central (our web app) utilizes the same log-in credentials as the mobile app.