Where to Get Help In-App

Mobile More Tab, how to submit a support ticket

We are here to help! In case you need a tutorial, troubleshooting help, or want to contact us, the More tab is the place to quickly find what you need. Located in the bottom right hand side of your mobile device, it contains the following items:

Help & Support: navigate to our help center from the mobile apps, simply click this link

Watch Tutorial: watch a video walk-through using mobile app (curated by our Customer Success team)

Report a problem: submit a send report by describing your problem as best as you can and clicking ‘Send Report’

About atEvent: view which version of atEvent you are using

Contact Us: email or call us for additional support