Report a Problem

Submitting a problem report from the mobile app, more section

If you are experiencing issues with data, functionality, or anything else that interrupts your experience, submit a ticket. All support issues are monitored, and a rep will provide an answer or update for you within 24 hours. 

1. Select the "More" tab

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2. Select "Report a Problem"
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3. Describe your problem. In the form field, please include as much detail as possible about the problem you are experiencing.

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4. Click the “Send Report” button

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You will then receive a confirmation email that your support ticket has been created. A support representative will contact you shortly thereafter concerning your issue.


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