Submitting a problem report from the mobile app, more section
If you are experiencing issues with data, functionality, or anything else that interrupts your experience, submit a ticket. All support issues are monitored, and a rep will provide an answer or update for you within 24 hours.
- Tap on the … More tab
- Select Report a problem
- Describe your problem
- Hit Send Report Button
In the form field, please include as much detail as possible about the problem you are experiencing.
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