Report a Problem

Submitting a problem report from the mobile app, more section

If you are experiencing issues with data, functionality, or anything else that interrupts your experience, submit a ticket. All support issues are monitored, and a rep will provide an answer or update for you within 24 hours. 

  1. Tap on the … More tab
  2. Select Report a problem
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  3. Describe your problem
  4. Hit Send Report Button

In the form field, please include as much detail as possible about the problem you are experiencing.


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